Hi Reader, Although clients pay me to write, there are many other smaller things I do to ensure their project goes smoothly. Here are some of them. Aiming to reply to client emails within the next business day The sooner I reply to client emails, the faster their projects can move. Replying promptly also builds trust, especially if you don't work with your clients in person. But because I also have work to do, I don't spend my whole day replying to emails. If their email comes in after a...